Opening Hours

Surgery Times

West Common Lane Surgery

Monday - Friday

08:20 – 12:45 & 13:20 – 18:00

Ashby Clinic

Monday - Thursday

08:20 – 12:45 & 13:20 – 17:45


08:20 – 12:45 & 13:20 – 17:15

Outside of Ashby Clinic's opening times, patients telephoning the practice will be transferred through to the West Common Lane Surgery.

Urgent Care

For urgent medical care from 08:00 until 08:20, 12:45 to 13:20, or 18:00 until 18:30, telephone 01724 877744 (West Common Lane Surgery).

Extended Access to Primary Medical Services

Evening and weekend appointments now available

From 1st October 2018 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at

Patients who are registered at this practice can now book an appointment to see a range of clinicians including GPs and nurses on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will take place at a range of NHS settings across North Lincolnshire. Talk to the practice receptionist to discuss an appointment.

Out of Hours

If you need medical help fast, but it is not a life threatening situation you can call NHS 111 or to view more information click here.

NHS 111 is a service to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

a group of people sitting in chairs

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Closures for Training - 2024

The practice is closed on the second Wednesday of every month for staff training at 12:45 and will re-open at 08:20 on Thursday.

The dates for 2024 are as follows:

Wednesday 10th January

  • Wednesday 14th February

    Wednesday 13th March

    Wednesday 10th April

    Wednesday 8th May

    Wednesday 12th June

    Wednesday 10th July

    Wednesday 14th August

    Wednesday 11th September

    Wednesday 9th October

    Wednesday 13th November

    Wednesday 11th December