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Complaints

If you have a complaint or concern about the service you have received from the doctors or any of the personnel working in this practice, please let us know. We operate a practice complaint procedure as part of an NHS complaints system, which meets or exceeds national criteria.

If you wish to make a formal complaint you should do so as soon as possible, and preferably in writing.

We are able to provide you with a complaints form to register your complaint, which can be downloaded here or asked for at Reception.

For more information about our complaints procedure, please click here to download it in leaflet form.

Your Neighbourhood Professionals. Just a Click Away!
West Common Lane Teaching Practice - Dorchester Rd, Scunthorpe, North Lincolnshire, DN17 1YH
  • Telephone 01724 877 744
West Common Lane Teaching Practice @ Ashby - Collum Lane, Scunthorpe, North Lincolnshire, DN16 2SZ
  • Telephone 01724 742 300
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Your Neighbourhood Professionals. Just a Click Away!
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